Elahi Jewels

Terms & Conditions

Please read our terms carefully before using the Elahi Jewels website.

Effective Date: 06/03/2025

Welcome to Elahi Jewels (https://www.elahijewels.com/). By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully.

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1. General Terms

By using this website, you confirm that you are at least 18 years old or using it under parental guidance.
We reserve the right to modify these terms at any time without prior notice.

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2. Products & Pricing

All prices are listed in INR (Indian Rupees) and may change without notice.
We strive for accuracy in product descriptions, but slight variations in color, size, and appearance may occur.
Custom and personalized jewelry orders are non-refundable.

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3. Orders & Payments

Orders are processed only after successful payment confirmation.
We accept payments through Razorpay, UPI, credit/debit cards, net banking, and wallets.
Cash on Delivery (COD) is available for selected locations.
In case of fraudulent transactions, we reserve the right to cancel the order.

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4. Shipping & Delivery

Orders are shipped via Delhivery, Xpressbees, or other trusted courier services.
Standard delivery time: 5-7 business days (may vary based on location).
Shipping costs and delivery timelines are mentioned at checkout.

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5. Returns & Refunds

We offer a 7-day return policy for defective or incorrect products.
Refunds are processed only after product verification.
Customers must return items in their original packaging.
Custom-made and personalized items cannot be returned or exchanged.

6. Intellectual Property

All content, images, logos, and designs on Elahi Jewels are protected by copyright and trademark laws.
Unauthorized use or reproduction of our content is strictly prohibited.

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7. Limitation of Liability

Elahi Jewels is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.
We are not liable for delays caused by shipping partners or unforeseen circumstances.

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