Elahi Jewels
Terms & Conditions
Please read our terms carefully before using
the Elahi Jewels website.
Effective Date: 06/03/2025
Welcome to Elahi Jewels
(https://www.elahijewels.com/).
By accessing or using our website, you agree to comply
with the following terms and conditions. Please read
them carefully.
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1. General Terms
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By using this website, you confirm that you are
at least 18 years old or using it under parental
guidance.
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We reserve the right to modify these terms at any
time without prior notice.
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2. Products & Pricing
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All prices are listed in INR (Indian Rupees)
and may change without notice.
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We strive for accuracy in product descriptions,
but slight variations in color, size, and
appearance may occur.
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Custom and personalized jewelry orders are
non-refundable.
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3. Orders & Payments
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Orders are processed only after successful
payment confirmation.
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We accept payments through Razorpay, UPI,
credit/debit cards, net banking, and wallets.
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Cash on Delivery (COD) is available for
selected locations.
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In case of fraudulent transactions, we reserve
the right to cancel the order.
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4. Shipping & Delivery
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Orders are shipped via Delhivery, Xpressbees,
or other trusted courier services.
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Standard delivery time: 5-7 business days
(may vary based on location).
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Shipping costs and delivery timelines are
mentioned at checkout.
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5. Returns & Refunds
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We offer a 7-day return policy for defective
or incorrect products.
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Refunds are processed only after product
verification.
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Customers must return items in their
original packaging.
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Custom-made and personalized items cannot
be returned or exchanged.
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6. Intellectual Property
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All content, images, logos, and designs on
Elahi Jewels are protected by copyright and
trademark laws.
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Unauthorized use or reproduction of our
content is strictly prohibited.
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7. Limitation of Liability
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Elahi Jewels is not responsible for any indirect,
incidental, or consequential damages resulting
from the use of our products or website.
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We are not liable for delays caused by shipping
partners or unforeseen circumstances.
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8. User Conduct
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You agree not to misuse the website for any
unlawful activities.
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Any fraudulent, abusive, or illegal activity
may lead to account termination.
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9. Governing Law
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These terms are governed by the laws of India.
Any disputes shall be settled under the applicable
jurisdiction in India.
By using our website, you agree to these
Terms of Service.
If you do not agree, please refrain from using
our website.